Privacy
No, the mobile agent does NOT invade your privacy. The data collected from your device is only related to and used for the sole purpose of evaluating your device's security posture.
The security status of your device is only disclosed to you & your organization's BETTER MTD Console.
No, Active Shield does NOT monitor your activity on other apps. Active Shield does not rely on monitoring user activity to evaluate the security posture of the device.
NO. Active Shield only collects data that is relevant to the security of your device. Static files such as photos, videos, or documents are not examined in any circumstance.
Even downloaded files, such as an APK file, is not examined on download. It will only be examined if it attempts to install itself on your device - the user's privacy is always protected.
Active Shield keeps the data it collects to a minimum; only requiring the user's name and email address for registration and contacting purposes. Other than that, all other data collected by the app is only used for the purpose of evaluating your device's security posture - are you safe or not?
For details on what data points might be collected by the app, refer to the information below.
User consented means that the end-user must give the app certain permissions.
Admin consented means that the admin must configure certain settings in MTD.
Datapoint | iOS | Android |
Full name | Yes | Yes |
Email address | Yes | Yes |
Datapoint | iOS | Android |
UDID | Yes | Yes |
Name | Yes | Yes |
Token | Yes | Yes |
Model | Yes | Yes |
Manufacturer | - | Yes |
Patch level | - | Yes |
Telecom carrier | - | Yes |
OS version | Yes | Yes |
Build number | Yes | Yes |
Has passcode | Yes | Yes |
Is jail-broken or rooted | Yes | Yes |
GPS location | User consented | User consented |
Device administrators | - | Yes |
Encryption status | - | Yes |
Datapoint | iOS | Android |
Wi-Fi SSID | Yes | User consented |
Wi-Fi BSSID | Yes | Yes |
Wi-Fi Security | Yes | Yes |
Subnet mask | Yes | Yes |
Gateway IP address | Yes | Yes |
ARP table | Yes | Yes |
SSL certificates used | Yes | Yes |
DNS requests | User & admin consented | User & admin consented |
Datapoint | iOS | Android |
Identifier | Yes | Yes |
Version | Yes | Yes |
Permissions | - | Yes |
SHA256 signature | - | Yes |
Signing certificate | - | Yes |
App binary | - | Admin consented |
Installation source | - | Yes |