Privacy

Does the app invade my privacy?

No, the mobile agent does NOT invade your privacy. The data collected from your device is only related to and used for the sole purpose of evaluating your device's security posture.

Who can see the security status of my device?

The security status of your device is only disclosed to you & your organization's BETTER MTD Console.

Does the app monitor my activities on other apps?

No, Active Shield does NOT monitor your activity on other apps. Active Shield does not rely on monitoring user activity to evaluate the security posture of the device.

Does the app process my photos, documents, or downloads?

NO. Active Shield only collects data that is relevant to the security of your device. Static files such as photos, videos, or documents are not examined in any circumstance.

Even downloaded files, such as an APK file, is not examined on download. It will only be examined if it attempts to install itself on your device - the user's privacy is always protected.

What information is monitored or collected by the app?

Active Shield keeps the data it collects to a minimum; only requiring the user's name and email address for registration and contacting purposes. Other than that, all other data collected by the app is only used for the purpose of evaluating your device's security posture - are you safe or not?

For details on what data points might be collected by the app, refer to the information below.

  • User consented means that the end-user must give the app certain permissions.

  • Admin consented means that the admin must configure certain settings in MTD.

User information

Datapoint

iOS

Android

Full name

Yes

Yes

Email address

Yes

Yes

Device information

Datapoint

iOS

Android

UDID

Yes

Yes

Name

Yes

Yes

Token

Yes

Yes

Model

Yes

Yes

Manufacturer

-

Yes

Patch level

-

Yes

Telecom carrier

-

Yes

OS version

Yes

Yes

Build number

Yes

Yes

Has passcode

Yes

Yes

Is jail-broken or rooted

Yes

Yes

GPS location

User consented

User consented

Device administrators

-

Yes

Encryption status

-

Yes

Network information

Datapoint

iOS

Android

Wi-Fi SSID

Yes

User consented

Wi-Fi BSSID

Yes

Yes

Wi-Fi Security

Yes

Yes

Subnet mask

Yes

Yes

Gateway IP address

Yes

Yes

ARP table

Yes

Yes

SSL certificates used

Yes

Yes

DNS requests

User & admin consented

User & admin consented

Application information

Datapoint

iOS

Android

Identifier

Yes

Yes

Version

Yes

Yes

Permissions

-

Yes

SHA256 signature

-

Yes

Signing certificate

-

Yes

App binary

-

Admin consented

Installation source

-

Yes