Better Mobile Security Inc.
Better Mobile Security Inc.
BETTER Mobile Threat Defense
Get Started
Setup an account
Setup mobile agent
Setup Integrations
Manage users, devices and roles
FAQs
Features
App threat management
Device threat management
Network threat management
Integrations
Azure Sentinel
Microsoft Defender ATP
Microsoft Intune
ServiceNow
Splunk
Workspace ONE UEM (Airwatch)
Workspace ONE Intelligence
Syslog
Policies
What are Policies?
App threat policy
Device threat policy
Network threat policy
Incidents
Overview
App incidents
Device incidents
Network incidents
How to
Blacklist apps
Block phishing sites
Configure policies
Initiate a threat scan
Send support logs
How to trigger incidents
Overview
App incidents
Device incidents
Outdated OS incident
USB debugging incident
Jailbreak/root incident
Device passcode incident
Malicious profile incident
Device encryption incident
Developer options incident
Device administrator incident
Unknown app source incident
Unknown certificate incident
Network incidents
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Unknown certificate incident

How to trigger incident

step 1: Initiate scan

Initiate a scan on the mobile agent. And install the unknown certificate provided below.

Click on the apk file above and give any desired name when prompted for the certificate.

For immediate feedback, you can initiate a device scan on the mobile agent. ( how to scan? )

How to remediate the incident

1. Open the mobile agent

2. Click on 'Device Vulnerabilities'

​

3. Remove the unknown certificate from your device

In order to remove certificates from unknown sources, go to Settings>Security>Certificates/Trusted credintials>click on the certificate you chose and then click remove

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Unknown app source incident
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Network incidents
Last updated 4 months ago
Contents
How to trigger incident
step 1: Initiate scan
How to remediate the incident