Platforms

• iOS

• Android

Cause

A device has an older OS than the one allowed by the admin.

Resolution

Update the OS of the device.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console notification

In the Incidents section, devices with an outdated OS are reported to the console.

On-Device notification

By default, a similar notification is displayed on the device.

On-Mobile agent notification

By default, similar information is displayed in the mobile agent app.