Unknown SSL certificate detected

  • iOS
  • Android

The device has an SSL certificate installed that was not approved by your admin.

Remove the SSL certificate via the device settings.

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

By default, incidents are reported to the Incident section of the console.

By default, a similar notification is displayed on the device.

By default, a similar notification will be displayed on the mobile agent.
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Incident Reports
On-Console report
On-Device notification
On-Mobile agent report