Unknown SSL certificate detected


  • iOS

  • Android


The device has an SSL certificate installed that was not approved by your admin.


Remove the SSL certificate via the device settings.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console report

By default, incidents are reported to the Incident section of the console.

On-Device notification

By default, a similar notification is displayed on the device.

On-Mobile agent report

By default, a similar notification will be displayed on the mobile agent.

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