Unknown SSL certificate detected

Platforms

  • iOS

  • Android

Cause

The device has an SSL certificate installed that was not approved by your admin.

Resolution

Remove the SSL certificate via the device settings.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console report

By default, incidents are reported to the Incident section of the console.

On-Device notification

By default, a similar notification is displayed on the device.

On-Mobile agent report

By default, a similar notification will be displayed on the mobile agent.