Device passcode disabled

Platforms

  • iOS
  • Android

Cause

There is no device passcode set.

Resolution

Setup a device passcode from the settings menu.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console report

By default, incidents are reported to the Incident section of the console.

On-Device notification

By default, a similar notification is displayed on the device.

On-Mobile agent report

By default, a similar notification will be displayed on the mobile agent.
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Platforms
Cause
Resolution
Incident Reports
On-Console report
On-Device notification
On-Mobile agent report