Unknown device administrator detected


  • Android


An app that has not been acknowledged by your admin is set as a device administrator.


Remove the app as a device administrator in the settings menu or ask your admin to white list the app.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console report

By default, incidents are reported to the Incident section of the console.

On-Mobile agent notification

By default, a similar notification is displayed on the mobile agent.

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