Unknown device administrator detected

Platforms

• Android

Cause

An app that has not been acknowledged by your admin is set as a device administrator.

Resolution

Remove the app as a device administrator in the settings menu or ask your admin to white list the app.

Incident Reports

Incident occurrences are reported to different parts of the BETTER MTD ecosystem.

On-Console report

By default, incidents are reported to the Incident section of the console.

On-Mobile agent notification

By default, a similar notification is displayed on the mobile agent.